If you have any queries, comments, compliments or need to discuss any matters concerning your child, please feel free to speak to your child’s key person, the Manager, or any other member of staff. We hope you are happy with our service, and if any issues arise please let us know straight away by talking to our staff on collection. We all try to do our very best for the children, and always put them first in any decision we make. Verbal complaints will be brought to the next staff meeting for discussion and action. A full copy of our Complaints Policy is available on request.